Resources For You

  1. 5 Essential Marketing Strategies for VoIP Businesses

    5 Essential Marketing Strategies for VoIP Businesses

  2. 5 FCC Regulatory Actions Against VoIP and Wholesale Carriers

    5 FCC Regulatory Actions Against VoIP and Wholesale Carriers

  3. 5 Technologies Set to Revolutionise Webphones

    5 Technologies Set to Revolutionise Webphones

  4. 5 Unique Types of VoIP Gateways Explained!

    5 Unique Types of VoIP Gateways Explained!

  5. 5 Ways a Cloud PBX System Benefits Remote Work

    5 Ways a Cloud PBX System Benefits Remote Work

  6. 5 Ways SBCs Facilitate Unified Communications as a Service

    5 Ways SBCs Facilitate Unified Communications as a Service

  7. 5 Ways to Optimise ASR To Grow Profitability

    5 Ways to Optimise ASR To Grow Profitability

  8. 7 Additional Important Components of a VoIP Carrier Network Explained

    7 Additional Important Components of a VoIP Carrier Network Explained

  9. 7 Important Factors to Consider When Implementing LCR

    7 Important Factors to Consider When Implementing LCR

  10. 7 New Capabilities an AI Calling System Offers

    7 New Capabilities an AI Calling System Offers

  11. 7 Ways to Optimize AHT

    7 Ways to Optimize AHT

  12. 9 Key Functions of an SBC Explained

    9 Key Functions of an SBC Explained

  13. 10 Benefits of an AI Calling System

    10 Benefits of an AI Calling System

  14. 10 Factors to Consider While Choosing a Webphone

    10 Factors to Consider While Choosing a Webphone

  15. 10 Important Components of a VoIP Carrier Network Explained

    10 Important Components of a VoIP Carrier Network Explained

  16. 10-Point Security Checklist for VoIP Carriers

    10-Point Security Checklist for VoIP Carriers

  17. 10 Tips For Effective Implementation of LCR

    10 Tips For Effective Implementation of LCR

  18. 10 Webphone Features that Benefit Your Business

    10 Webphone Features that Benefit Your Business

  19. AI Guardrails 101 - Introduction to AI Safety Nets

    AI Guardrails 101 - Introduction to AI Safety Nets

  20. AI Guardrails - Types and the Legal Risks They Mitigate

    AI Guardrails - Types and the Legal Risks They Mitigate

  21. AI Receptionists vs Human Receptionists - Cost, Availability and more Compared

    AI Receptionists vs Human Receptionists - Cost, Availability and more Compared

  22. An Out of the Box Telecoms Network

    An Out of the Box Telecoms Network

  23. Are Call Centers Still Relevant in 2023?

    Are Call Centers Still Relevant in 2023?

  24. Automated Dialler vs Manual Dialler - Knowing the 7 Key Differences

    Automated Dialler vs Manual Dialler - Knowing the 7 Key Differences

  25. Best Open Source LLMs for Voice AI - A Practical 2025 Selection Guide

    Best Open Source LLMs for Voice AI - A Practical 2025 Selection Guide

  26. Call Center vs Contact Center - Understanding the Differences

    Call Center vs Contact Center - Understanding the Differences

  27. Choosing SIP over TCP,TLS and UDP in 2022

    Choosing SIP over TCP,TLS and UDP in 2022

  28. Class 4 Softswitch vs Class 5 Softswitch - Understanding the Difference

    Class 4 Softswitch vs Class 5 Softswitch - Understanding the Difference

  29. Combatting Covid-19 with Carrier-Grade Communications Solutions to Help Users Work Remotely

    Combatting Covid-19 with Carrier-Grade Communications Solutions to Help Users Work Remotely

  30. Comprehensive Cloud Softswitch Documentation

    Comprehensive Cloud Softswitch Documentation

  31. ConnexCS expands AnyEdge SIP Load Balancer to India

    ConnexCS expands AnyEdge SIP Load Balancer to India

  32. ConnexCS for Africa

    ConnexCS for Africa

  33. ConnexCS WebPhone SDK Connector

    ConnexCS WebPhone SDK Connector

  34. Conquer Call Issues: A Beginner's Guide to Reading SIP Traces

    Conquer Call Issues: A Beginner's Guide to Reading SIP Traces

  35. Discover the Different Types of NAT: An Essential Guide for Network Administrators

    Discover the Different Types of NAT: An Essential Guide for Network Administrators

  36. Discussing the Future and Top 9 Benefits of WebRTC

    Discussing the Future and Top 9 Benefits of WebRTC

  37. DNO And DNC Lists - Everything Carriers Should Know

    DNO And DNC Lists - Everything Carriers Should Know

  38. Email and SMS Alerts

    Email and SMS Alerts

  39. Employers' Guide to Winning at Remote Work

    Employers' Guide to Winning at Remote Work

  40. Exploring the Top 10 Types of Web Phones in 2023!

    Exploring the Top 10 Types of Web Phones in 2023!

  41. False Answer Supervision Detection - The Ultimate Tool for Preventing VoIP Fraud

    False Answer Supervision Detection - The Ultimate Tool for Preventing VoIP Fraud

  42. Far-End NAT Traversal - An In-Depth Guide

    Far-End NAT Traversal - An In-Depth Guide

  43. Feature Releases for June 2024

    Feature Releases for June 2024

  44. Feature Releases for July 2024

    Feature Releases for July 2024

  45. From Cost Savings to Mobility - 15 Benefits of Web Phones for Businesses

    From Cost Savings to Mobility - 15 Benefits of Web Phones for Businesses

  46. Get Your FCC Registration Number in 5 Easy Steps!

    Get Your FCC Registration Number in 5 Easy Steps!

  47. How to Build Your API on ConnexCS

    How to Build Your API on ConnexCS

  48. How to Build Your Own Dialer (BYOD) – Part 1

    How to Build Your Own Dialer (BYOD) – Part 1

  49. How to Establish a VoIP Interconnect in 10 Easy Steps

    How to Establish a VoIP Interconnect in 10 Easy Steps

  50. How to Get Operating Company Number (OCN) in 4 Easy Steps

    How to Get Operating Company Number (OCN) in 4 Easy Steps

  51. How to Identify Robocall Scam Traffic - A Comprehensive Guide for Telecom and VoIP Operators

    How to Identify Robocall Scam Traffic - A Comprehensive Guide for Telecom and VoIP Operators

  52. How to Improve CX? Ensure your Call Center Agents are Happy!

    How to Improve CX? Ensure your Call Center Agents are Happy!

  53. How to Prepare for a VoIP Network Security Audit

    How to Prepare for a VoIP Network Security Audit

  54. How to Properly Prepare for Setting up a VoIP Interconnect

    How to Properly Prepare for Setting up a VoIP Interconnect

  55. How to Register for the Robocall Mitigation Database: A step-by-step guide!

    How to Register for the Robocall Mitigation Database: A step-by-step guide!

  56. How to Successfully Implement LCR is 5 Easy Steps

    How to Successfully Implement LCR is 5 Easy Steps

  57. How Using Web Phones Can Benefit These 10 Industries?

    How Using Web Phones Can Benefit These 10 Industries?

  58. How Will AI Voice Agents Impact the Call Center Industry?

    How Will AI Voice Agents Impact the Call Center Industry?

  59. Importance of Balancing Cost Minimization and Reliable Call Quality when implementing LCR

    Importance of Balancing Cost Minimization and Reliable Call Quality when implementing LCR

  60. Introducing ConnexCS WebPhone

    Introducing ConnexCS WebPhone

  61. Introducing ConneXML - The Best TwiML Alternative

    Introducing ConneXML - The Best TwiML Alternative

  62. Introducing Smart CLI Select - An Effective Way to Improve your ASR

    Introducing Smart CLI Select - An Effective Way to Improve your ASR

  63. Introduction to AI Voice Agent Guardrails - What They Are and Why Your Business Needs Them

    Introduction to AI Voice Agent Guardrails - What They Are and Why Your Business Needs Them

  64. Is Your Call Center Ready for AI? The 2025 Cost Advantage You Can’t Ignore in India

    Is Your Call Center Ready for AI? The 2025 Cost Advantage You Can’t Ignore in India

  65. LLM Selection Made Simple - Building High-Performance AI Voice Systems

    LLM Selection Made Simple - Building High-Performance AI Voice Systems

  66. LTE vs VoLTE: Diving Into The Differences

    LTE vs VoLTE: Diving Into The Differences

  67. Navigating Cold Calling - UK Compliance for Call Centers

    Navigating Cold Calling - UK Compliance for Call Centers

  68. Operating Company Numbers (OCN) - Understanding Function, Importance and Relevance

    Operating Company Numbers (OCN) - Understanding Function, Importance and Relevance

  69. Populating Our Support Area With Cloud Softswitch Video Guides

    Populating Our Support Area With Cloud Softswitch Video Guides

  70. Predictive Dialler vs Progressive Dialler - Understanding the Differences

    Predictive Dialler vs Progressive Dialler - Understanding the Differences

  71. Preview Dialler vs Power Dialler - Understanding Top 5 Differences

    Preview Dialler vs Power Dialler - Understanding Top 5 Differences

  72. Real-Time Alerting Made Easy with ConnexCS and Pushover

    Real-Time Alerting Made Easy with ConnexCS and Pushover

  73. Rate Card Profit Assurance

    Rate Card Profit Assurance

  74. Redundant Redundancies (Backups of backups)

    Redundant Redundancies (Backups of backups)

  75. Rethink Your Call Center - The 10x Cost Benefit of AI Voice Agents

    Rethink Your Call Center - The 10x Cost Benefit of AI Voice Agents

  76. Revolutionise Your Outbound Calls - 8 Types of VoIP Diallers Explained

    Revolutionise Your Outbound Calls - 8 Types of VoIP Diallers Explained

  77. The Complete Guide to Effective Root Cause Analysis

    The Complete Guide to Effective Root Cause Analysis

  78. Scalability – Grow at Speeds That Suit You

    Scalability – Grow at Speeds That Suit You

  79. ScriptForge – Javascript Routing

    ScriptForge – Javascript Routing

  80. Simplifiying our Softswitch Pricing

    Simplifiying our Softswitch Pricing

  81. SIP 101 - The Best Guide of 2022

    SIP 101 - The Best Guide of 2022

  82. The 3CX Supply Chain Attack - Understanding Everything That Happened

    The 3CX Supply Chain Attack - Understanding Everything That Happened

  83. The 5 Best Strategies for Mitigating Robocall Scams

    The 5 Best Strategies for Mitigating Robocall Scams

  84. The Anatomy of Robocall Scams

    The Anatomy of Robocall Scams

  85. The Art of Cost Optimization - Least Cost Routing and Its 7 Benefits

    The Art of Cost Optimization - Least Cost Routing and Its 7 Benefits

  86. The Best Multi-POP Cloudswitch

    The Best Multi-POP Cloudswitch

  87. The Essential Guide to Business Continuity Plans for VoIP Carriers

    The Essential Guide to Business Continuity Plans for VoIP Carriers

  88. The Essential Guide to Implementing STIR/SHAKEN

    The Essential Guide to Implementing STIR/SHAKEN

  89. The Ultimate Guide to STIR/SHAKEN

    The Ultimate Guide to STIR/SHAKEN

  90. Timeout Protections (SIP Ping, SST)

    Timeout Protections (SIP Ping, SST)

  91. TLS and 2FA Security on the ConnexCS Platform

    TLS and 2FA Security on the ConnexCS Platform

  92. Top 5 Alternative Marketing Strategies for VoIP Businesses

    Top 5 Alternative Marketing Strategies for VoIP Businesses

  93. Top 5 Call Center Challenges and How To Overcome Them

    Top 5 Call Center Challenges and How To Overcome Them

  94. Top 5 Important Types of VoIP Gateways Explained

    Top 5 Important Types of VoIP Gateways Explained

  95. Top 7 Strategies For Ensuring Call Quality While Minimizing Costs with LCR

    Top 7 Strategies For Ensuring Call Quality While Minimizing Costs with LCR

  96. Top 9 Indicators that Help You Identify a Bad Carrier

    Top 9 Indicators that Help You Identify a Bad Carrier

  97. Top 10 AI Voice Agent Platforms in 2025

    Top 10 AI Voice Agent Platforms in 2025

  98. Top 10 Points of Differences Between a Traditional and VoIP Carrier

    Top 10 Points of Differences Between a Traditional and VoIP Carrier

  99. Top 10 Types of Robocall Scams Explained!

    Top 10 Types of Robocall Scams Explained!

  100. Top 10 VoIP Vulnerabilities You Must Know About

    Top 10 VoIP Vulnerabilities You Must Know About

  101. Top Challenges for Carriers in Identifying and Curbing Illegal Robocall Traffic from Upstream Carriers

    Top Challenges for Carriers in Identifying and Curbing Illegal Robocall Traffic from Upstream Carriers

  102. Troubleshooting 4XX Series SIP Call Failures using SIP Traces

    Troubleshooting 4XX Series SIP Call Failures using SIP Traces

  103. Troubleshooting 5XX Series SIP Call Failures using SIP Traces

    Troubleshooting 5XX Series SIP Call Failures using SIP Traces

  104. Understanding Global RTP Servers (Lowest Latency Possible, High Availability)

    Understanding Global RTP Servers (Lowest Latency Possible, High Availability)

  105. Understanding Network Address Translation (NAT) - A Beginner's Guide

    Understanding Network Address Translation (NAT) - A Beginner's Guide

  106. Understanding the 9 Key Objectives of a VoIP Network Security Audit

    Understanding the 9 Key Objectives of a VoIP Network Security Audit

  107. Understanding the Complete Scope of a VoIP Network Security Audit

    Understanding the Complete Scope of a VoIP Network Security Audit

  108. Understanding the Crucial Role of Session Border Controllers in Carrier-Grade VoIP Networks

    Understanding the Crucial Role of Session Border Controllers in Carrier-Grade VoIP Networks

  109. Understanding VoIP Anycast Load Balancing

    Understanding VoIP Anycast Load Balancing

  110. Understanding What a PBX System is and How it Benefits Your Business

    Understanding What a PBX System is and How it Benefits Your Business

  111. Unlocking the Power of Voice - AI Voice Agent Explained

    Unlocking the Power of Voice - AI Voice Agent Explained

  112. VoIP Carrier Network Components - Understanding Session Border Controllers

    VoIP Carrier Network Components - Understanding Session Border Controllers

  113. VoIP Carrier Network Security - How to Conduct Security Audit?

    VoIP Carrier Network Security - How to Conduct Security Audit?

  114. VoIP Carrier's Ultimate Guide to Cleaning Up Their Traffic

    VoIP Carrier's Ultimate Guide to Cleaning Up Their Traffic

  115. VoIP Interconnects - Learning How VoIP Carrier Connect and Exchange Traffic

    VoIP Interconnects - Learning How VoIP Carrier Connect and Exchange Traffic

  116. VoLTE - An Evolution in Voice Communication

    VoLTE - An Evolution in Voice Communication

  117. WebPones Explained: Understanding Web-Based Telephonic Communication

    WebPones Explained: Understanding Web-Based Telephonic Communication

  118. WebRTC 101 - The Best Guide for Beginners

    WebRTC 101 - The Best Guide for Beginners

  119. What Are SIP Traces - A Beginners Guide

    What Are SIP Traces - A Beginners Guide

  120. What Are The Top 10 Essential Call Center KPIs?

    What Are The Top 10 Essential Call Center KPIs?

  121. What Are VoIP Gateways and How Do They Work? A Comprehensive Guide

    What Are VoIP Gateways and How Do They Work? A Comprehensive Guide

  122. What is a Contact Center and Why Does Your Business Need One?

    What is a Contact Center and Why Does Your Business Need One?

  123. What is an AI Calling System?

    What is an AI Calling System?

  124. What is Robocall Mitigation Database? A Guide for Carriers and VoIP Operators

    What is Robocall Mitigation Database? A Guide for Carriers and VoIP Operators

Redundant Redundancies (Backups of backups)

One of the key aspects of offering telecommunications is network stability. ConnexCS continually looks for ways to make our network more reliable. Therefore we’ve developed our AnyEdge solution.

AnyEdge uses Anycast which is a technique to advertise an IP address from multiple pops. It uses Border Gateway Protocol (BGP) to ensure that you always talk to the nearest server and if there are any problems we simply drop a zone and your traffic fails over to the next nearest.

This will minimise downtime and keep your customers online. Helping to maintain excellent call quality and media transfer.

Our Redundancy Strategy Includes:

DNS Redundancy

DNS redundancy helps network services remain accessible in the event of an outage. We do this by using multiple IP addresses in a DNS record, allowing us to move traffic from a failing server to a live, redundant server. We also make use of SRV records and round-robin A records for non-compatible clients.

AnyEdge Globally Redundant Load Balancing Cluster

Using a load-balancing cluster we can send nodes to the best performing servers and provide additional redundancy if one server fails.

Globally Distributed SIP Server

Providing worldwide connectivity to our global customer base. Using the nearest routes to provide low latency and higher traffic.

Dedicated Transactional, Sequential, Archival, Analytics, Indexing Databases

All mirrored and distributed in multi-countries.

Multi-datacenter monitoring system

We monitor all our data centres to make sure that all services are performing to maximum levels and if any issues occur our system will simply failover to the nearest backup.

Globally available WebUI

Our user interface is available globally to access and control your telecommunications solutions.

Multi-lingual, Multi-country, Support team

As a global company, ConnexCS supports clients around the world. Therefore, we’ve employed various support technicians in various countries around the world. Helping to deal with clients in a variety of languages.

Our AnyEdge SIP Load Balancer is a must-have solution for telecommunication providers looking to create greater reliability to their network. If you wish to learn more about our AnyEdge solution or other cloud telecommunication services get in touch with us on the following: