Resources For You

  1. 5 Essential Marketing Strategies for VoIP Businesses

    5 Essential Marketing Strategies for VoIP Businesses

  2. 5 Technologies Set to Revolutionise Webphones

    5 Technologies Set to Revolutionise Webphones

  3. 5 Unique Types of VoIP Gateways Explained!

    5 Unique Types of VoIP Gateways Explained!

  4. 5 Ways a Cloud PBX System Benefits Remote Work

    5 Ways a Cloud PBX System Benefits Remote Work

  5. 5 Ways SBCs Facilitate Unified Communications as a Service

    5 Ways SBCs Facilitate Unified Communications as a Service

  6. 5 Ways to Optimise ASR To Grow Profitability

    5 Ways to Optimise ASR To Grow Profitability

  7. 7 Additional Important Components of a VoIP Carrier Network Explained

    7 Additional Important Components of a VoIP Carrier Network Explained

  8. 7 Important Factors to Consider When Implementing LCR

    7 Important Factors to Consider When Implementing LCR

  9. 7 Ways to Optimize AHT

    7 Ways to Optimize AHT

  10. 9 Key Functions of an SBC Explained

    9 Key Functions of an SBC Explained

  11. 10 Factors to Consider While Choosing a Webphone

    10 Factors to Consider While Choosing a Webphone

  12. 10 Important Components of a VoIP Carrier Network Explained

    10 Important Components of a VoIP Carrier Network Explained

  13. 10-Point Security Checklist for VoIP Carriers

    10-Point Security Checklist for VoIP Carriers

  14. 10 Tips For Effective Implementation of LCR

    10 Tips For Effective Implementation of LCR

  15. 10 Webphone Features that Benefit Your Business

    10 Webphone Features that Benefit Your Business

  16. An Out of the Box Telecoms Network

    An Out of the Box Telecoms Network

  17. Are Call Centers Still Relevant in 2023?

    Are Call Centers Still Relevant in 2023?

  18. Automated Dialler vs Manual Dialler - Knowing the 7 Key Differences

    Automated Dialler vs Manual Dialler - Knowing the 7 Key Differences

  19. Call Center vs Contact Center - Understanding the Differences

    Call Center vs Contact Center - Understanding the Differences

  20. Choosing SIP over TCP,TLS and UDP in 2022

    Choosing SIP over TCP,TLS and UDP in 2022

  21. Class 4 Softswitch vs Class 5 Softswitch - Understanding the Difference

    Class 4 Softswitch vs Class 5 Softswitch - Understanding the Difference

  22. Combatting Covid-19 with Carrier-Grade Communications Solutions to Help Users Work Remotely

    Combatting Covid-19 with Carrier-Grade Communications Solutions to Help Users Work Remotely

  23. Comprehensive Cloud Softswitch Documentation

    Comprehensive Cloud Softswitch Documentation

  24. ConnexCS expands AnyEdge SIP Load Balancer to India

    ConnexCS expands AnyEdge SIP Load Balancer to India

  25. ConnexCS for Africa

    ConnexCS for Africa

  26. ConnexCS WebPhone SDK Connector

    ConnexCS WebPhone SDK Connector

  27. Discover the Different Types of NAT: An Essential Guide for Network Administrators

    Discover the Different Types of NAT: An Essential Guide for Network Administrators

  28. Discussing the Future and Top 9 Benefits of WebRTC

    Discussing the Future and Top 9 Benefits of WebRTC

  29. DNO And DNC Lists - Everything Carriers Should Know

    DNO And DNC Lists - Everything Carriers Should Know

  30. Email and SMS Alerts

    Email and SMS Alerts

  31. Employers' Guide to Winning at Remote Work

    Employers' Guide to Winning at Remote Work

  32. Exploring the Top 10 Types of Web Phones in 2023!

    Exploring the Top 10 Types of Web Phones in 2023!

  33. False Answer Supervision Detection - The Ultimate Tool for Preventing VoIP Fraud

    False Answer Supervision Detection - The Ultimate Tool for Preventing VoIP Fraud

  34. Far-End NAT Traversal - An In-Depth Guide

    Far-End NAT Traversal - An In-Depth Guide

  35. Feature Releases for June 2024

    Feature Releases for June 2024

  36. From Cost Savings to Mobility - 15 Benefits of Web Phones for Businesses

    From Cost Savings to Mobility - 15 Benefits of Web Phones for Businesses

  37. Get Your FCC Registration Number in 5 Easy Steps!

    Get Your FCC Registration Number in 5 Easy Steps!

  38. How to Build Your API on ConnexCS

    How to Build Your API on ConnexCS

  39. How to Build Your Own Dialer (BYOD) – Part 1

    How to Build Your Own Dialer (BYOD) – Part 1

  40. How to Establish a VoIP Interconnect in 10 Easy Steps

    How to Establish a VoIP Interconnect in 10 Easy Steps

  41. How to Get Operating Company Number (OCN) in 4 Easy Steps

    How to Get Operating Company Number (OCN) in 4 Easy Steps

  42. How to Identify Robocall Scam Traffic - A Comprehensive Guide for Telecom and VoIP Operators

    How to Identify Robocall Scam Traffic - A Comprehensive Guide for Telecom and VoIP Operators

  43. How to Improve CX? Ensure your Call Center Agents are Happy!

    How to Improve CX? Ensure your Call Center Agents are Happy!

  44. How to Prepare for a VoIP Network Security Audit

    How to Prepare for a VoIP Network Security Audit

  45. How to Properly Prepare for Setting up a VoIP Interconnect

    How to Properly Prepare for Setting up a VoIP Interconnect

  46. How to Register for the Robocall Mitigation Database: A step-by-step guide!

    How to Register for the Robocall Mitigation Database: A step-by-step guide!

  47. How to Successfully Implement LCR is 5 Easy Steps

    How to Successfully Implement LCR is 5 Easy Steps

  48. How Using Web Phones Can Benefit These 10 Industries?

    How Using Web Phones Can Benefit These 10 Industries?

  49. Importance of Balancing Cost Minimization and Reliable Call Quality when implementing LCR

    Importance of Balancing Cost Minimization and Reliable Call Quality when implementing LCR

  50. Introducing ConnexCS WebPhone

    Introducing ConnexCS WebPhone

  51. Introducing ConneXML - The Best TwiML Alternative

    Introducing ConneXML - The Best TwiML Alternative

  52. Introducing Smart CLI Select - An Effective Way to Improve your ASR

    Introducing Smart CLI Select - An Effective Way to Improve your ASR

  53. LTE vs VoLTE: Diving Into The Differences

    LTE vs VoLTE: Diving Into The Differences

  54. Operating Company Numbers (OCN) - Understanding Function, Importance and Relevance

    Operating Company Numbers (OCN) - Understanding Function, Importance and Relevance

  55. Populating Our Support Area With Cloud Softswitch Video Guides

    Populating Our Support Area With Cloud Softswitch Video Guides

  56. Predictive Dialler vs Progressive Dialler - Understanding the Differences

    Predictive Dialler vs Progressive Dialler - Understanding the Differences

  57. Preview Dialler vs Power Dialler - Understanding Top 5 Differences

    Preview Dialler vs Power Dialler - Understanding Top 5 Differences

  58. Rate Card Profit Assurance

    Rate Card Profit Assurance

  59. Redundant Redundancies (Backups of backups)

    Redundant Redundancies (Backups of backups)

  60. Revolutionise Your Outbound Calls - 8 Types of VoIP Diallers Explained

    Revolutionise Your Outbound Calls - 8 Types of VoIP Diallers Explained

  61. Scalability – Grow at Speeds That Suit You

    Scalability – Grow at Speeds That Suit You

  62. ScriptForge – Javascript Routing

    ScriptForge – Javascript Routing

  63. Simplifiying our Softswitch Pricing

    Simplifiying our Softswitch Pricing

  64. SIP 101 - The Best Guide of 2022

    SIP 101 - The Best Guide of 2022

  65. The 3CX Supply Chain Attack - Understanding Everything That Happened

    The 3CX Supply Chain Attack - Understanding Everything That Happened

  66. The 5 Best Strategies for Mitigating Robocall Scams

    The 5 Best Strategies for Mitigating Robocall Scams

  67. The Anatomy of Robocall Scams

    The Anatomy of Robocall Scams

  68. The Art of Cost Optimization - Least Cost Routing and Its 7 Benefits

    The Art of Cost Optimization - Least Cost Routing and Its 7 Benefits

  69. The Best Multi-POP Cloudswitch

    The Best Multi-POP Cloudswitch

  70. The Essential Guide to Business Continuity Plans for VoIP Carriers

    The Essential Guide to Business Continuity Plans for VoIP Carriers

  71. The Essential Guide to Implementing STIR/SHAKEN

    The Essential Guide to Implementing STIR/SHAKEN

  72. The Ultimate Guide to STIR/SHAKEN

    The Ultimate Guide to STIR/SHAKEN

  73. Timeout Protections (SIP Ping, SST)

    Timeout Protections (SIP Ping, SST)

  74. TLS and 2FA Security on the ConnexCS Platform

    TLS and 2FA Security on the ConnexCS Platform

  75. Top 5 Alternative Marketing Strategies for VoIP Businesses

    Top 5 Alternative Marketing Strategies for VoIP Businesses

  76. Top 5 Call Center Challenges and How To Overcome Them

    Top 5 Call Center Challenges and How To Overcome Them

  77. Top 5 Important Types of VoIP Gateways Explained

    Top 5 Important Types of VoIP Gateways Explained

  78. Top 7 Strategies For Ensuring Call Quality While Minimizing Costs with LCR

    Top 7 Strategies For Ensuring Call Quality While Minimizing Costs with LCR

  79. Top 9 Indicators that Help You Identify a Bad Carrier

    Top 9 Indicators that Help You Identify a Bad Carrier

  80. Top 10 Points of Differences Between a Traditional and VoIP Carrier

    Top 10 Points of Differences Between a Traditional and VoIP Carrier

  81. Top 10 Types of Robocall Scams Explained!

    Top 10 Types of Robocall Scams Explained!

  82. Top 10 VoIP Vulnerabilities You Must Know About

    Top 10 VoIP Vulnerabilities You Must Know About

  83. Understanding Global RTP Servers (Lowest Latency Possible, High Availability)

    Understanding Global RTP Servers (Lowest Latency Possible, High Availability)

  84. Understanding Network Address Translation (NAT) - A Beginner's Guide

    Understanding Network Address Translation (NAT) - A Beginner's Guide

  85. Understanding the 9 Key Objectives of a VoIP Network Security Audit

    Understanding the 9 Key Objectives of a VoIP Network Security Audit

  86. Understanding the Complete Scope of a VoIP Network Security Audit

    Understanding the Complete Scope of a VoIP Network Security Audit

  87. Understanding the Crucial Role of Session Border Controllers in Carrier-Grade VoIP Networks

    Understanding the Crucial Role of Session Border Controllers in Carrier-Grade VoIP Networks

  88. Understanding VoIP Anycast Load Balancing

    Understanding VoIP Anycast Load Balancing

  89. Understanding What a PBX System is and How it Benefits Your Business

    Understanding What a PBX System is and How it Benefits Your Business

  90. VoIP Carrier Network Components - Understanding Session Border Controllers

    VoIP Carrier Network Components - Understanding Session Border Controllers

  91. VoIP Carrier Network Security - How to Conduct Security Audit?

    VoIP Carrier Network Security - How to Conduct Security Audit?

  92. VoIP Carrier's Ultimate Guide to Cleaning Up Their Traffic

    VoIP Carrier's Ultimate Guide to Cleaning Up Their Traffic

  93. VoIP Interconnects - Learning How VoIP Carrier Connect and Exchange Traffic

    VoIP Interconnects - Learning How VoIP Carrier Connect and Exchange Traffic

  94. VoLTE - An Evolution in Voice Communication

    VoLTE - An Evolution in Voice Communication

  95. WebPones Explained: Understanding Web-Based Telephonic Communication

    WebPones Explained: Understanding Web-Based Telephonic Communication

  96. WebRTC 101 - The Best Guide for Beginners

    WebRTC 101 - The Best Guide for Beginners

  97. What Are SIP Traces - A Beginners Guide

    What Are SIP Traces - A Beginners Guide

  98. What Are The Top 10 Essential Call Center KPIs?

    What Are The Top 10 Essential Call Center KPIs?

  99. What Are VoIP Gateways and How Do They Work? A Comprehensive Guide

    What Are VoIP Gateways and How Do They Work? A Comprehensive Guide

  100. What is a Contact Center and Why Does Your Business Need One?

    What is a Contact Center and Why Does Your Business Need One?

  101. What is Robocall Mitigation Database? A Guide for Carriers and VoIP Operators

    What is Robocall Mitigation Database? A Guide for Carriers and VoIP Operators

Employers' Guide to Winning at Remote Work

With everyone forced indoors due to Covid Pandemic, the only option left was to work remotely. At first, the majority of the people didn’t like it. However, as time passed, the benefits of remote work became apparent.

Many firms continued with the trend and let employers work from home even after the pandemic restrictions were lifted.

That wasn’t the case for the majority of the employers and managers, however. The urge to go back to the old ways is too strong. The only issue is that most employees don't want to go back to the old days.

Work from Home Trend

If you’re an employer or manager who wonders how to keep everyone working at their best, remotely, you’re in the right place.

We’ll help you understand why employers love working from home and how you can get the best out of them.

Let’s begin then, shall we?

Top 5 Reasons Why Employees Love Working from Home

While many employees have their reasons to love working from home, here are the top reasons why they love it.

Eliminates Commute

Getting to work and back home is time-consuming. Depending upon where they live, they can expect to spend an hour or more commuting to and from work.

That’s some precious time being wasted away. Let’s also not forget how the commute can be tiring and eat into their earnings as well.

Time Saved by not having to Commute

Working from home eliminates all these issues. An employee saves time, money and the trouble of commuting. Less time commuting means more time with their families.

No one will willingly choose to be stuck in traffic than spend some extra time with their family.

Better Work-Life Balance

Working from home has many benefits and the prime among those is how your work-life balance improves. Providing for your family is the primary driver of any employee.

That required them to be away from their family and at work. Working from home allows them the option to be around family while providing for them.

Better Savings due to Remote Work

This is especially a big win for young couples who’re raising kids. Not having to commute and working from home gives them more time with their kids.

Moreover, even for people without kids, working from home frees up a lot of time and funds for them. These can be invested into doing things they enjoy.

Better Productivity

Believe it or not but it turns out employees are more productive when they work from home. A study conducted by Great Place to Work found that working from home resulted in a significant rise in productivity.

Impervoed Performance due to Remote Work

There are multiple reasons behind it. Not having to spend precious hours commuting, better work-life balance, the comfort of home and most of all not being stuck in overly lengthy meetings have played their roles in raising productivity.

Improved Productivity due to Remote Work

Employers should take this bit as a big win for themselves. Not only do they get a more productive workforce but they save a lot on office space expenses.

Better Punctuality

There is one thing employees dread is oversleeping, getting stuck in traffic or being in a long line waiting for a cup of coffee. Basically, anything that may lead to them arriving late to the office is something they don't want.

No one enjoys having to hear an earful from the boss for missing a meeting or the HR taking note of your login time.

Employee Preference

Working from home eliminates this completely. As mentioned before, eliminate commuting and you have an employee who is less prone to being late.

So chances are high that they will always be on time at work and for meetings. Thanks to not having to commute, they will also be high on energy.

Flexibility

Working from home technically means you can work from anywhere as long as you have good connectivity. This opens up a world of possibilities for the employees.

Many hospitality establishments already offer Workacation plans. These are basically work + vacation plans. An employee thus has the option of working from any destination they desire.

Rise in Workaction

Employees may also choose to spend a week or two with their relatives. Working from home enables them to do so while continuing to work and add value.

Now you understand why your employees might want to continue working from home. Let’s now understand how you can get the best out of employees working from home!

Top 7 Tips For Getting The Most Out of Your Remote Workforce

Like it or not, remote work is here to stay and grow. Follow the tips below so you can have your workforce productive and at their best even when working from home.

1. Set and Review Performance Expectations Regularly

An employee’s work becomes easy when they know what work and how much of it is expected from them in a given time frame.

Simply clocking in working hours should not be the measure of work done. This applies to working from the office as well. As an employer, you should set performance expectations from your employees early on.

Remote Workforce Savings for Employers

Establishing a milestone system works as well. The system should enable you to track and monitor employee performance.

Reviewing the performance expectations regularly also helps you optimize for peak employee performance. This way you can get the most out of them.

2. Stay Organized yet Flexible

At the end of the day, what matters most is to get the work done at the right time, manner and of the required quality.

To deliver on those three objectives, you will be required to keep the team organized and on the same page. However, you should also allow for flexibility within this organized framework.

Employees want to work by themselves

Letting employees put in their work hours as they find suitable is something you should allow for. As long as the three objectives are being accomplished, if an employee prefers to work in the morning or evening shouldn't be a concern.

This added flexibility allows the employees to work during times they feel they’re most productive. This translates to a higher quality of work put out by them.

3. Avoid Lengthy Meetings

Remote working environments on such a scale are still uncharted territory. What works in the traditional work environment cannot be guaranteed to work in the remote work environment.

We’ve all been in meetings that could’ve just been emails or even an internal memo. The old way of having lengthy meetings to discuss a few points is not only draining but unproductive.

Such meetings should be avoided in a remote working environment. These can not only cause screen fatigue but also lower productivity in employees.

Keep meetings only as long as necessary. Always stick to the agenda of the meeting while keeping the discussion quick and precise.

4. Allocate Time for Team Interactions

Building a strong team is necessary even for remote work environments. Projects require teams to work together in collaboration to ensure timely delivery.

Building a team requires them to interact with one another, both in terms of work and casually. Make sure you create a work policy that encourages interactions among all the team members.

Having a bi-weekly or weekly short team call can also prove to be very helpful. Talk not only about work but also about other casual topics to promote bonding between the team members.

Keeping everyone in sync is also necessary. Knowing what work is going on and which part is assigned to whom makes collaboration a whole lot easier.

5. Create a Collaborative Framework

While remote work environments can be beneficial in a lot of ways, they have their downsides too. Working from Home limits how much social interaction an employee gets.

This may result in lower productivity. A way to ensure this doesn’t happen and to promote more interactions between employees is to create a collaborative framework.

Create a framework that requires employees to interact with one another multiple times a day. This simulates office socialization to some extent.

Moreover, such a framework ensures more effective team building and communication among your employees. As a result, the team as a whole works more efficiently and showcases high levels of job satisfaction.

6. Resist the Urge to Micromanage

Micromanaging all your employees is not only harmful to them but also to your business. It only raises the level of employee job dissatisfaction.

While yes, it is difficult to monitor if an employee is actually working or not but micromanagement is not an option. If you’re able to successfully set performance expectations, it is easy to track the amount of work done.

Effects of Micromanagement

As long as the employers are delivering as per expectations and the clients are happy, other things won’t matter.

The trick is to establish trust between you and your employees and among the team in general.

7. Find a Good Communication Solution

As your remote workforce grows, so will your communication requirements. While off-the-shelf solutions like Skype and Microsoft Teams are good enough, they leave you wanting more features and functionality.

Being able to communicate internally is important and so are all external communications. The solution should be such as to allow for all forms of communication, be it instant messaging, voice calls, video calls, etc.

Need for better communication

Additionally, advanced features such as enhanced security, conference calling, hunt groups, etc. can make your remote workforce safe and productive.

If you’re wondering where you could find a solution, look no further. ConnexCS has a Cloud-based PBX that can take care of all your communication requirements and more.

You can head to our product page to know more about all the amazing things it does!

Ending Notes

The way our world functions is changing. While not all changes are led by technology, it surely is playing a big role in this change.

Working from home is not a trend but a shift in the work culture. The employees definitely love this change and there are plenty of reasons why employers should love it too.

There are some concerns about remote working but if you follow this guide, you’ll have an easier time getting the best out of your remote workforce.