Resources For You

  1. 5 Essential Marketing Strategies for VoIP Businesses

    5 Essential Marketing Strategies for VoIP Businesses

  2. 5 Technologies Set to Revolutionise Webphones

    5 Technologies Set to Revolutionise Webphones

  3. 5 Unique Types of VoIP Gateways Explained!

    5 Unique Types of VoIP Gateways Explained!

  4. 5 Ways a Cloud PBX System Benefits Remote Work

    5 Ways a Cloud PBX System Benefits Remote Work

  5. 5 Ways SBCs Facilitate Unified Communications as a Service

    5 Ways SBCs Facilitate Unified Communications as a Service

  6. 5 Ways to Optimise ASR To Grow Profitability

    5 Ways to Optimise ASR To Grow Profitability

  7. 7 Additional Important Components of a VoIP Carrier Network Explained

    7 Additional Important Components of a VoIP Carrier Network Explained

  8. 7 Important Factors to Consider When Implementing LCR

    7 Important Factors to Consider When Implementing LCR

  9. 7 Ways to Optimize AHT

    7 Ways to Optimize AHT

  10. 9 Key Functions of an SBC Explained

    9 Key Functions of an SBC Explained

  11. 10 Factors to Consider While Choosing a Webphone

    10 Factors to Consider While Choosing a Webphone

  12. 10 Important Components of a VoIP Carrier Network Explained

    10 Important Components of a VoIP Carrier Network Explained

  13. 10-Point Security Checklist for VoIP Carriers

    10-Point Security Checklist for VoIP Carriers

  14. 10 Tips For Effective Implementation of LCR

    10 Tips For Effective Implementation of LCR

  15. 10 Webphone Features that Benefit Your Business

    10 Webphone Features that Benefit Your Business

  16. An Out of the Box Telecoms Network

    An Out of the Box Telecoms Network

  17. Are Call Centers Still Relevant in 2023?

    Are Call Centers Still Relevant in 2023?

  18. Automated Dialler vs Manual Dialler - Knowing the 7 Key Differences

    Automated Dialler vs Manual Dialler - Knowing the 7 Key Differences

  19. Call Center vs Contact Center - Understanding the Differences

    Call Center vs Contact Center - Understanding the Differences

  20. Choosing SIP over TCP,TLS and UDP in 2022

    Choosing SIP over TCP,TLS and UDP in 2022

  21. Class 4 Softswitch vs Class 5 Softswitch - Understanding the Difference

    Class 4 Softswitch vs Class 5 Softswitch - Understanding the Difference

  22. Combatting Covid-19 with Carrier-Grade Communications Solutions to Help Users Work Remotely

    Combatting Covid-19 with Carrier-Grade Communications Solutions to Help Users Work Remotely

  23. Comprehensive Cloud Softswitch Documentation

    Comprehensive Cloud Softswitch Documentation

  24. ConnexCS expands AnyEdge SIP Load Balancer to India

    ConnexCS expands AnyEdge SIP Load Balancer to India

  25. ConnexCS for Africa

    ConnexCS for Africa

  26. ConnexCS WebPhone SDK Connector

    ConnexCS WebPhone SDK Connector

  27. Discover the Different Types of NAT: An Essential Guide for Network Administrators

    Discover the Different Types of NAT: An Essential Guide for Network Administrators

  28. Discussing the Future and Top 9 Benefits of WebRTC

    Discussing the Future and Top 9 Benefits of WebRTC

  29. DNO And DNC Lists - Everything Carriers Should Know

    DNO And DNC Lists - Everything Carriers Should Know

  30. Email and SMS Alerts

    Email and SMS Alerts

  31. Employers' Guide to Winning at Remote Work

    Employers' Guide to Winning at Remote Work

  32. Exploring the Top 10 Types of Web Phones in 2023!

    Exploring the Top 10 Types of Web Phones in 2023!

  33. False Answer Supervision Detection - The Ultimate Tool for Preventing VoIP Fraud

    False Answer Supervision Detection - The Ultimate Tool for Preventing VoIP Fraud

  34. Far-End NAT Traversal - An In-Depth Guide

    Far-End NAT Traversal - An In-Depth Guide

  35. Feature Releases for June 2024

    Feature Releases for June 2024

  36. From Cost Savings to Mobility - 15 Benefits of Web Phones for Businesses

    From Cost Savings to Mobility - 15 Benefits of Web Phones for Businesses

  37. Get Your FCC Registration Number in 5 Easy Steps!

    Get Your FCC Registration Number in 5 Easy Steps!

  38. How to Build Your API on ConnexCS

    How to Build Your API on ConnexCS

  39. How to Build Your Own Dialer (BYOD) – Part 1

    How to Build Your Own Dialer (BYOD) – Part 1

  40. How to Establish a VoIP Interconnect in 10 Easy Steps

    How to Establish a VoIP Interconnect in 10 Easy Steps

  41. How to Get Operating Company Number (OCN) in 4 Easy Steps

    How to Get Operating Company Number (OCN) in 4 Easy Steps

  42. How to Identify Robocall Scam Traffic - A Comprehensive Guide for Telecom and VoIP Operators

    How to Identify Robocall Scam Traffic - A Comprehensive Guide for Telecom and VoIP Operators

  43. How to Improve CX? Ensure your Call Center Agents are Happy!

    How to Improve CX? Ensure your Call Center Agents are Happy!

  44. How to Prepare for a VoIP Network Security Audit

    How to Prepare for a VoIP Network Security Audit

  45. How to Properly Prepare for Setting up a VoIP Interconnect

    How to Properly Prepare for Setting up a VoIP Interconnect

  46. How to Register for the Robocall Mitigation Database: A step-by-step guide!

    How to Register for the Robocall Mitigation Database: A step-by-step guide!

  47. How to Successfully Implement LCR is 5 Easy Steps

    How to Successfully Implement LCR is 5 Easy Steps

  48. How Using Web Phones Can Benefit These 10 Industries?

    How Using Web Phones Can Benefit These 10 Industries?

  49. Importance of Balancing Cost Minimization and Reliable Call Quality when implementing LCR

    Importance of Balancing Cost Minimization and Reliable Call Quality when implementing LCR

  50. Introducing ConnexCS WebPhone

    Introducing ConnexCS WebPhone

  51. Introducing ConneXML - The Best TwiML Alternative

    Introducing ConneXML - The Best TwiML Alternative

  52. Introducing Smart CLI Select - An Effective Way to Improve your ASR

    Introducing Smart CLI Select - An Effective Way to Improve your ASR

  53. LTE vs VoLTE: Diving Into The Differences

    LTE vs VoLTE: Diving Into The Differences

  54. Operating Company Numbers (OCN) - Understanding Function, Importance and Relevance

    Operating Company Numbers (OCN) - Understanding Function, Importance and Relevance

  55. Populating Our Support Area With Cloud Softswitch Video Guides

    Populating Our Support Area With Cloud Softswitch Video Guides

  56. Predictive Dialler vs Progressive Dialler - Understanding the Differences

    Predictive Dialler vs Progressive Dialler - Understanding the Differences

  57. Preview Dialler vs Power Dialler - Understanding Top 5 Differences

    Preview Dialler vs Power Dialler - Understanding Top 5 Differences

  58. Rate Card Profit Assurance

    Rate Card Profit Assurance

  59. Redundant Redundancies (Backups of backups)

    Redundant Redundancies (Backups of backups)

  60. Revolutionise Your Outbound Calls - 8 Types of VoIP Diallers Explained

    Revolutionise Your Outbound Calls - 8 Types of VoIP Diallers Explained

  61. Scalability – Grow at Speeds That Suit You

    Scalability – Grow at Speeds That Suit You

  62. ScriptForge – Javascript Routing

    ScriptForge – Javascript Routing

  63. Simplifiying our Softswitch Pricing

    Simplifiying our Softswitch Pricing

  64. SIP 101 - The Best Guide of 2022

    SIP 101 - The Best Guide of 2022

  65. The 3CX Supply Chain Attack - Understanding Everything That Happened

    The 3CX Supply Chain Attack - Understanding Everything That Happened

  66. The 5 Best Strategies for Mitigating Robocall Scams

    The 5 Best Strategies for Mitigating Robocall Scams

  67. The Anatomy of Robocall Scams

    The Anatomy of Robocall Scams

  68. The Art of Cost Optimization - Least Cost Routing and Its 7 Benefits

    The Art of Cost Optimization - Least Cost Routing and Its 7 Benefits

  69. The Best Multi-POP Cloudswitch

    The Best Multi-POP Cloudswitch

  70. The Essential Guide to Business Continuity Plans for VoIP Carriers

    The Essential Guide to Business Continuity Plans for VoIP Carriers

  71. The Essential Guide to Implementing STIR/SHAKEN

    The Essential Guide to Implementing STIR/SHAKEN

  72. The Ultimate Guide to STIR/SHAKEN

    The Ultimate Guide to STIR/SHAKEN

  73. Timeout Protections (SIP Ping, SST)

    Timeout Protections (SIP Ping, SST)

  74. TLS and 2FA Security on the ConnexCS Platform

    TLS and 2FA Security on the ConnexCS Platform

  75. Top 5 Alternative Marketing Strategies for VoIP Businesses

    Top 5 Alternative Marketing Strategies for VoIP Businesses

  76. Top 5 Call Center Challenges and How To Overcome Them

    Top 5 Call Center Challenges and How To Overcome Them

  77. Top 5 Important Types of VoIP Gateways Explained

    Top 5 Important Types of VoIP Gateways Explained

  78. Top 7 Strategies For Ensuring Call Quality While Minimizing Costs with LCR

    Top 7 Strategies For Ensuring Call Quality While Minimizing Costs with LCR

  79. Top 9 Indicators that Help You Identify a Bad Carrier

    Top 9 Indicators that Help You Identify a Bad Carrier

  80. Top 10 Points of Differences Between a Traditional and VoIP Carrier

    Top 10 Points of Differences Between a Traditional and VoIP Carrier

  81. Top 10 Types of Robocall Scams Explained!

    Top 10 Types of Robocall Scams Explained!

  82. Top 10 VoIP Vulnerabilities You Must Know About

    Top 10 VoIP Vulnerabilities You Must Know About

  83. Understanding Global RTP Servers (Lowest Latency Possible, High Availability)

    Understanding Global RTP Servers (Lowest Latency Possible, High Availability)

  84. Understanding Network Address Translation (NAT) - A Beginner's Guide

    Understanding Network Address Translation (NAT) - A Beginner's Guide

  85. Understanding the 9 Key Objectives of a VoIP Network Security Audit

    Understanding the 9 Key Objectives of a VoIP Network Security Audit

  86. Understanding the Complete Scope of a VoIP Network Security Audit

    Understanding the Complete Scope of a VoIP Network Security Audit

  87. Understanding the Crucial Role of Session Border Controllers in Carrier-Grade VoIP Networks

    Understanding the Crucial Role of Session Border Controllers in Carrier-Grade VoIP Networks

  88. Understanding VoIP Anycast Load Balancing

    Understanding VoIP Anycast Load Balancing

  89. Understanding What a PBX System is and How it Benefits Your Business

    Understanding What a PBX System is and How it Benefits Your Business

  90. VoIP Carrier Network Components - Understanding Session Border Controllers

    VoIP Carrier Network Components - Understanding Session Border Controllers

  91. VoIP Carrier Network Security - How to Conduct Security Audit?

    VoIP Carrier Network Security - How to Conduct Security Audit?

  92. VoIP Carrier's Ultimate Guide to Cleaning Up Their Traffic

    VoIP Carrier's Ultimate Guide to Cleaning Up Their Traffic

  93. VoIP Interconnects - Learning How VoIP Carrier Connect and Exchange Traffic

    VoIP Interconnects - Learning How VoIP Carrier Connect and Exchange Traffic

  94. VoLTE - An Evolution in Voice Communication

    VoLTE - An Evolution in Voice Communication

  95. WebPones Explained: Understanding Web-Based Telephonic Communication

    WebPones Explained: Understanding Web-Based Telephonic Communication

  96. WebRTC 101 - The Best Guide for Beginners

    WebRTC 101 - The Best Guide for Beginners

  97. What Are SIP Traces - A Beginners Guide

    What Are SIP Traces - A Beginners Guide

  98. What Are The Top 10 Essential Call Center KPIs?

    What Are The Top 10 Essential Call Center KPIs?

  99. What Are VoIP Gateways and How Do They Work? A Comprehensive Guide

    What Are VoIP Gateways and How Do They Work? A Comprehensive Guide

  100. What is a Contact Center and Why Does Your Business Need One?

    What is a Contact Center and Why Does Your Business Need One?

  101. What is Robocall Mitigation Database? A Guide for Carriers and VoIP Operators

    What is Robocall Mitigation Database? A Guide for Carriers and VoIP Operators

Discussing the Future and Top 9 Benefits of WebRTC

There is a lot of talk in the tech world about the upcoming Web2 to Web3 transition. A lot is going to change in terms of technology and how the internet works.

Core functions like communication might also change in terms of how they work. If decentralization picks up as a trend, we might see the demise of big telecom carriers such as AT&T, Sprint and T-Mobile.

Decentralization is a prominent theme in the Web3 scene. Eliminating third parties and allowing for P2P interactions and transactions is not only cost-effective but secure.

Blockchain is the technology driving this change in finance but what about communication? The communication sector has WebRTC.

We’ve had WebRTC since the time Bitcoin was in its early days. While it has proven itself quite capably during the Covid pandemic most are still skeptical about it.

What makes WebRTC the future of communication? Let’s find out!

Top 9 Benefits of using WebRTC

WebRTC is already far superior to its counterparts. Let’s learn about all the benefits that it offers that position it as the future of global communication.

1. Open Source

WebRTC is Open Source and Free for all

WebRTC’s core advantage is the fact that it is an open-source solution backed by a strong community of developers.

What does it mean for businesses and innovators?

The technology comes completely free of cost and is updated with the latest features and security updates by the community of developers.

Moreover, being open source means the technology collectively belongs to the community and no one entity can misuse or restrict its use unfairly.

So technically, WebRTC has been decentralized since before decentralization even started trending in the tech scene.

2. Platform and Device Independent

WebRTC is cross platform compatible

This technology is a combination of three Java Script APIs, viz. Media Stream, Peer Connection and Data Channel.

What does this mean? WebRTC is not only cross-platform compatible but also enjoys cross-device compatibility.

What does this mean for you? You can create a single solution that can work on Mac, Windows, Linux, Chrome OS, etc. You will have the opportunity to make your communication solution capable and intuitive regardless of the device it is used from.

Being platform and device independent, WebRTC can pave the way for truly decentralized communication in the future.

3. Secure Communication

WebRTC is a secure way of communication

One of the main objectives of WebRTC was to provide a secure means of Peer-to-Peer communication. This is clearly reflected in its framework.

WebRTC uses two protocols internally to secure communications. The first is Datagram Transport Layer Security (DTLS) and the second one is the Secure Real-time Transport Protocol (SRTP).

These two protocols ensure secure communications internally in WebRTC. Signaling isn’t one of the components of WebRTC and developers are free to choose a network protocol they find suitable.

Thus, developers can further consolidate the security of communication via WebRTC by using NTPs such as TLS and TCP.

4. Exceptional Voice and Video Quality

WebRTC offers exception audio and video quality

The WebRTC project had stated its objectives when the project was introduced. Along with secure P2P communication, providing exceptional voice and video quality to users was another important objective.

It makes use of the Opus audio codec which is well known for its high fidelity audio voice output. The Opus codec is derived from Skype’s SILK codec and delivers high-quality voice even at low bandwidths.

For video, WebRTC uses the VP8 codec developed by On2 Technologies. Similar to Opus, the VP8 video codec delivers exceptional video quality while being light in terms of bandwidth requirements.

Together these two codecs ensure the user experience is far superior compared to other options available in the market.

5. Assured Session Establishment

WebRTC uses multiple methods to ensure session establishment

Peer-to-Peer direct communication can run into a lot of problems. Generally, the main hindrance can be when the two peers trying to connect are on different network protocols, restricted by their local network, or behind strict firewalls.

Usually, with other pieces of technology, it wouldn’t be possible to establish a communication session under such circumstances.

However, there are functionalities built into WebRTC to ensure you can always establish a communication session regardless of the network situation faced by the peers.

To accomplish this, WebRTC utilizes ICE, STUN and TURN servers to overcome the above-mentioned difficulties.

Thus, a direct line of communication can always be established between peers using WebRTC.

6. VoIP and Video Interoperability

WebRTC is compatible with other forms of digital communication

Perhaps the biggest upside of WebRTC is its ability to be interoperable with other voice and video technologies.

A technology developed for and operating on the Internet, WebRTC can not only interoperate with SIP, Jingles and XMPP but also with the traditional PSTN.

This means you will not be restricted in any way in terms of communication capability. Moreover, as legacy telecom infrastructure is transitioning to digital, the coming years will only widen WebRTC’s reach in terms of its ability to interoperate.

Thus, it is fair to say that not only is WebRTC future-proof but can even turn into a universal standard for voice and video communication.

7. Network Condition Adaptiveness

WebRTC can actively adapt to changing network conditions

The internet network can experience changes in terms of available bandwidth, network congestion levels, latency, etc. Most communication solutions cannot adjust to such network changes.

WebRTC is capable of adjusting to changing network conditions. There are two core components that allow it to accomplish this.

The first among these is the use of RTP Control Protocol (RTCP) and Secure Audio Video Profile with Feedback (SAVPF).

The second one is its ability to use multiple codecs that correspond to changing network conditions. Codecs can be changed on the fly to ensure the best possible user experience.

8. Rapid Application Development

WebRTC allows for rapid app development

Two main factors make rapid development of applications based on WebRTC possible. The first is that all the APIs are standardized and the second is that the solution is free to use for commercial and personal usage along with all the required codecs.

This streamlines the development process of any communication application that you may want to develop.

Moreover, there are no costs involved in the acquisition of the solution. So not only is it cost-effective but can be quickly acquired for work to begin.

Another advantage is that WebRTC APIs can be directly plugged into your existing systems to provide communication capability.

This flexibility offered by WebRTC makes it an ideal candidate for communication applications that need to be developed and deployed quickly.

9. Multiple Media Streams for Multi-user Communication

WebRTC is capable of multiuser communication

We already elaborated on how WebRTC is a network adaptive communication solution. Another capability that WebRTC has is that it can handle multiple media streams.

This means a single user can communicate with multiple users at the same time. Video conferencing, conference calls, multi-user real-time chats, etc. are possible because of WebRTC’s capability.

Moreover, the users have control over muting audio, stopping video, etc. The moment a user elects to do so, WebRTC stops that media stream.

The user can reinitiate the media stream to restore audio or video while video conferencing. The best part is that all of this can be done without having to leave your browser or install some plugin/extension or application.

With that, you know the top 9 benefits of WebRTC. Let’s top it off by discussing what role it can play in Web3 then, shall we?

Web3 and WebRTC

Before we start, here’s some background on how the telecommunication industry has been so far.

Real-Time Communication isn't something new for the telecom industry. In fact, they spent billions developing hundreds of IP Multimedia Subsystem (IMS) networks.

This investment enabled them to deploy end-to-end, Quality of Service (QoS) controlled Real-Time Communication capabilities.

However, this Unified Communications (UC) network was owned by telcos and inaccessible to a large extent to independent developers, service providers and businesses.

Web on the other hand has been universally accessible to everyone. WebRTC first took to the stage in the Web2 era similar to Blockchain technology. However, both of these technologies are going to play a vital role in the Web3 era.

How is WebRTC relevant to Web3?

WebRTC is what blockchain technology was to the world of global currencies and finance. Its core characteristics reflect the main themes of the Web3 space.

Let’s check these out, shall we?

Peer-to-Peer

WebRTC is a peer-to-peer communication technology

WebRTC enables two users to directly connect and communicate with one another. While this still requires them to rely on signaling and other relaying servers, this isn’t similar to the traditional server-client network.

This elimination of a third party’s involvement in the communication sits well with the decentralized nature of Web3.

Secure and Stable

WebRTC is secure and stable for P2P communication

Compared to traditional communications handled by telcos, WebRTC’s peer-to-peer communication is more secure. It uses multiple security protocols internally and if opted then even for the signaling stage.

As the connection and communication are P2P, it is more secure as it eliminates all the security failure points present in a legacy telephony system.

Thus, a high level of security is another tick on the Web3 checklist for WebRTC.

Decentralized and Universally Accessible

WebRTC is open source, free to all for use and development

WebRTC operates in the Web space utilizing IP. The Web by itself is a universally accessible space. No central or regulatory authority can restrict anyone’s access to it.

WebRTC is a peer-to-peer communication solution. No central authority is required in this instance to enable any form of communication.

Let us also not forget the fact that WebRTC is an open-source technology. It is collectively owned by the people of the internet and the community of developers.

This makes WebRTC truly decentralized and universally accessible which are two of the main themes for Web3.

Ending With

Considering the future and Web3, WebRTC seems to be a perfect fit for it. Not only is it a promising piece of technology but mimics the characteristics of Linux in many ways.

Who knows? WebRTC might end up becoming the backbone of global communication similar to what Linux has been for servers and cloud computing.

What we need for now is for more businesses and developers to pick up WebRTC and develop more solutions and improve on those.

Once we have the ball rolling, innovation will snowball along the way!