Telecom Billing, Reporting & Financial Operations

Transform usage data into invoices, financial reports, profitability insights, and automated operational workflows from a single telecom platform.

LIVE CDR PROCESSING
Revenue$0.00
Cost$0.00
Margin0.0%
CDRs Rated8,421
Destination
Route
Duration
Rate/min
Charge
Margin

From Call To Invoice

Every billable event starts with a call. ConnexCS tracks usage from the moment a call connects through rating, invoice generation, and into your financial reports.

1
Customer Call
Call placed through the switch
2
CDR Generated
Call Detail Records captured
3
Rating
Usage priced against rate cards
4
Invoice Created
Invoice generated per billing cycle
5
Payment Recorded
Payment matched and logged
6
Reporting Updated
Reports reflect current state
Currently active
Customer Call
A call originates through ConnexCS. The Class 4 switch handles routing and media, while the platform begins capturing call detail information.

Built For Telecom Billing Workflows

ConnexCS handles the full billing lifecycle for telecom operators: from customer and supplier invoicing to multi-currency support, tax handling, and account management.

Customer Billing

Generate invoices for individual customers based on rated usage, apply account-level rate cards, and manage prepay or postpay billing models.

Supplier Billing

Track carrier costs and provider charges separately from customer revenue. Reconcile supplier invoices against CDR-rated costs.

Multi-Currency Support

Bill customers and pay suppliers in different currencies. ConnexCS supports multi-currency accounts with configurable exchange rate handling.

Tax Handling

Apply tax configurations to invoices at the account level. Ensure invoice totals reflect applicable taxes for your billing jurisdiction.

MRC Packages

Configure monthly recurring charges on customer accounts. MRC packages are automatically applied during invoice generation alongside usage-based charges.

Invoice Generation

Invoices are generated automatically on configured billing cycles. PDF invoices are produced and made available through the customer portal or by email.

Re-Rating

When rate cards are updated, ConnexCS can re-rate historical CDRs to reflect the corrected pricing, keeping invoices and reports accurate.

Account Management

Manage customer account balances, credit limits, debit limits, and payment terms. Monitor account status and trigger alerts when thresholds are reached.

Invoice Processing Pipeline
Daily Cycle
Usage Data Collected
CDRs from completed calls
Billing Cycle Triggered
Daily, weekly, or monthly schedule
Invoice Generated
Usage totals and MRC charges applied
PDF Created
Formatted invoice document produced
Customer Access
Available in customer portal

Automate Invoice Generation

ConnexCS generates invoices automatically on your configured billing cycle. Usage rated during the period is compiled, PDFs are created, and invoices are made available in the customer portal.

Configurable billing cycles per customer account
MRC packages applied alongside usage charges
Multi-currency invoice support
Tax calculations included on invoice totals
PDF invoice generation and delivery
Re-rating available when rate cards are updated

Automated Billing Alerts & Quality Notifications

ConnexCS triggers notifications and alerts automatically based on billing events, balance thresholds, and call quality metrics that signal potential billing disputes before they occur.

Low Balance Alert
Balance Threshold Reached
Alert Triggered
Email Sent to Account Owner
Payment Received
Payment Received
Payment Recorded
Confirmation Sent
ASR Quality Alert
ASR Drops Below 60%
Quality Alert Triggered
Auto-Penalty Applied
Low Balance Alerts
Trigger alerts when customer account balances fall below configured thresholds.
Payment Notifications
Notify customers and internal teams when payments are recorded against accounts.
Scheduled Reports
Configure automated report delivery on fixed schedules for finance and operations teams.
Custom Alert Templates
Customise notification message templates and include account-specific data.
Multi-Channel Delivery
Alerts and notifications delivered via email with configurable recipient lists.
Notification Recipients
Configure which contacts receive specific alert types per customer account.
ASR & ACD Alerts
Trigger alerts when ASR or ACD falls outside expected ranges. Catch route quality instantly

Protection Before The Call Completes

Most billing platforms record what happened. ConnexCS acts before the loss occurs, enforcing margin rules, rate caps, and credit limits on every call before it connects.

Active Guardrails
Profit AssuranceON

Blocks any call where the provider buy rate exceeds the customer sell rate.

Rate Cap$0.025/min

Provider routes above the cap don't connect. Prevents unexpected carrier surcharge exposure.

Balance Monitor
$72.50 remainingLimit $10.00

Checked every 60 seconds. New calls are blocked when the balance reaches the debit limit.

3Completed
1Blocked
$4.82Loss prevented
Live Call Processing
DestinationSell / BuyMarginStatus

Billing Precision You Control

Billing increments define the minimum duration and pulse size ConnexCS rounds each call to before charging, shaping the rate on every invoice.

Increment profile
6-second minimum, 6-second pulse, most granular. Every 6 seconds of actual usage is billed.
427sTotal actual duration
450sTotal billed duration
+5.4%Billing overhead
$0.1125Revenue at $0.015/min

Auto-cycles through profiles. Click any tab to pause.

Increment Impact8 sampled calls · $0.015/min
Actual duration
Billed extension
UK Mobile
8s12s
IN Mobile
23s24s
US Interstate
47s48s
DE Fixed
61s66s
AU Mobile
94s96s
FR Fixed
132s132s
BR Mobile
7s12s
SG Mobile
55s60s

Understand Profitability Across Customers And Routes

ConnexCS profit reports provide visibility into revenue, cost, and margin at the customer and route level. Filter by period, sort by any column, and export data for further analysis.

Customer Profitability Report
June 2025
Sort by:
Customer
Revenue
Cost
Profit
Margin %
Minutes
Atlas Networks
$31,500
$20,500
$11,000
35%
210,000
Sunrise Telecom
$18,700
$12,100
$6,600
35%
124,600
Pacific Connect
$21,200
$14,800
$6,400
30%
141,000
Eastern Voice
$14,300
$11,800
$2,500
17%
95,400
Nordic Comms
$8,900
$8,100
$800
9%
59,300
Nexus Wholesale
$11,200
$10,600
$600
5%
74,800
All figures trace to CDR-rated data, the same source as your customer invoices

Connected To The Entire ConnexCS Platform

Billing is integrated directly with the ConnexCS switching platform. CDRs flow from the switch into the rating engine, invoices connect to the customer portal, and ScriptForge enables custom billing logic.

Class 4
AnyEdge
Reporting
BillingCentral Hub
ScriptForge
Customer Portal
Payments
Integration Data Flows
Class 4Billing
CDRs generated by the switch flow into the rating engine for pricing.
AnyEdgeBilling
Traffic and usage data from AnyEdge edge nodes feeds the billing system.
BillingReporting
Rated data is used directly in profit reports, breakout reports, and spend reports.
ScriptForgeBilling
Custom billing logic and rate manipulation via ScriptForge scripting engine.
BillingCustomer Portal
Invoices and balance information are available to customers through the portal.
PaymentsBilling
Payment records update account balances and are reflected in financial reports.

Built For Telecom Businesses

ConnexCS billing and reporting capabilities are designed for the specific operational needs of telecom providers across business types and traffic models.

Wholesale Providers

High-volume interconnect billing

Wholesale operators handling large call volumes across multiple carrier relationships need accurate per-route billing with supplier cost reconciliation.

  • Customer and supplier billing from one platform
  • Breakout reports by destination and route
  • Multi-currency account support
  • Re-rating when carrier rates change

Retail VoIP Providers

End-user invoice management

Retail providers billing end users for bundled and usage-based services need invoice automation with MRC packages, tax support, and customer portal access.

  • MRC packages alongside usage billing
  • Automated invoice PDF generation
  • Customer portal invoice access
  • Low balance alerts and payment notifications

ITSPs

Interconnected service billing

ITSPs managing multiple customer tiers and operator agreements need flexible rate cards and clear visibility into margin by customer and destination.

  • Per-customer rate card configuration
  • Profit margin visibility per account
  • Scheduled billing cycle automation
  • Spend reporting by provider

Contact Centers

Usage tracking and cost control

Contact centers consuming outbound calling capacity need clear per-minute cost reporting and balance monitoring to manage operational spend.

  • Balance threshold alerts for spend control
  • Usage-based invoicing by billing period
  • Account-level debit limits
  • Spend reports for cost visibility

International Carriers

Cross-border billing and FX

International carriers billing across jurisdictions and currencies need multi-currency invoice support and tax configuration per billing entity.

  • Multi-currency customer accounts
  • Tax configuration per jurisdiction
  • Breakout reporting by international destination
  • Supplier cost tracking in local currencies

Managed Communications Providers

Complex client billing structures

MCPs managing telecom infrastructure on behalf of enterprise clients need account-level billing visibility and automated reporting for each managed client.

  • Per-account billing cycle configuration
  • Client-level profit and spend reporting
  • Automated invoice delivery and notifications
  • ScriptForge for custom billing logic per client

Why Telecom Operators Choose ConnexCS

Separate billing platforms, manual reporting, and disconnected data pipelines create operational overhead for finance and operations teams. ConnexCS integrates these into one platform.

Capability
Traditional Billing Systems
ConnexCS
Platform Architecture
Separate Billing Platform
Integrated with Switching & Routing
Reporting
Manual Reporting Workflows
Automated Reports From Rated Data
Data Consistency
Disconnected Billing & Reporting Data
Unified Single Source of Truth
Invoice Delivery
Standalone Invoice Export
Billing + Portal + Notification Delivery
Tooling Required
Multiple Disconnected Tools
Single Platform End-to-End
Profitability Visibility
Post-Period Manual Calculation
Real-Time Profit Reports Per Customer
Notification Automation
Manual Alert Processes
Automated Balance & Payment Alerts

Manage Billing, Reporting And Financial Operations From One Platform

Generate invoices, monitor profitability, automate reporting, and streamline telecom financial workflows with ConnexCS.

No separate billing platform required
Invoices, reports, and alerts from one system
Customer portal included
Cloud-hosted, no on-premise infrastructure