ConnexCS Cookie Policy
Effective Date: October 8, 2025
Last Updated: October 8, 2025
ConnexCS ("we", "our", or "us") uses cookies and similar technologies to improve your experience on our website, enhance security, and provide analytics and operational insights.
This Cookie Policy explains what cookies are, how we use them, and your options regarding their use.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They allow the website to remember information about your visit, such as preferences, login sessions, and analytics data. Cookies can be:
- Session Cookies: Temporary cookies that expire when you close your browser.
- Persistent Cookies: Remain on your device for a specified period and help remember preferences.
- First-Party Cookies: Set directly by our website.
- Third-Party Cookies: Set by third-party services, such as analytics or social media plugins.
2. Types of Cookies We Use
| Cookie Type | Purpose | Example | Legal Basis |
|---|---|---|---|
| Essential Cookies | Required for basic website functionality, login sessions, and secure access. | Session ID cookies for user authentication. | Legitimate Interest or Contractual Necessity – these cookies are necessary for the website to function or provide a service explicitly requested by the user, so no consent is required. |
| Analytics & Performance Cookies | Collect anonymous information about website usage to improve performance and user experience. | Google Analytics cookies. | User Consent – because these cookies are not strictly necessary, explicit consent must be obtained before setting them. |
| Functional Cookies | Remember preferences, language selection, and settings for a personalized experience. | Language preference cookie. | User Consent – consent is required since these cookies enhance but are not essential to website operation. |
3. How We Use Cookies
ConnexCS uses cookies to:
- Ensure secure and efficient access to our platforms and portals.
- Improve website functionality and user experience.
- Analyse website traffic and usage patterns.
- Monitor and enhance security measures.
4. Third-Party Cookies
We may allow third-party services to place cookies on our site for analytics, or embedded content purposes. These third-party cookies are governed by the respective providers' privacy policies. Examples include:
- Google Analytics
- Embedded videos (e.g., YouTube)
- Crisp
5. Your Cookie Choices
You have the option to manage or disable cookies:
- Most browsers allow you to block or delete cookies via browser settings.
- Disabling cookies may affect some website features, including login sessions and personalized content.
- You can manage your preferences using our website’s Cookie Settings panel (if available).
6. Security and Compliance
- ConnexCS does not store sensitive personal data in cookies.
- Cookies are used in compliance with the UK Data Protection Act 2018 and UK GDPR.
- We review cookie usage periodically to ensure security, privacy, and regulatory compliance.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our services.
The "Last Updated" date at the top indicates the latest revision. We encourage you to review this policy periodically.